I hate Verizon stores. I almost cancelled my service thanks to the awful experience at this store. All the rep would really sell me was a Droid. I clearly did NOT want one. I have had iphones for the past 3 years and I have no intent on switching. I got to the apple store or order online when I need a new phone. The only reason I stick with Verizon is there coverage is awesome.........................that's it. When you're a frequent traveler you don't get many choices :(