So far, this is my favorite place for wings in Pittsburgh. Added bonus, I'm supporting a small business/franchise. My go-to flavors are Lemon Pepper and Louisiana Rub. Mmmmmgood! The wings are made to order so they're fresh. I don't usually order sides, but I've had the fries before.
Customer service is good. Never had an issue with that. Here's where my problem lies...if you order take out over the phone, you must provide your debit/credit card number over the phone. In other words, you cannot pay cash for carry out orders. Now this may not be a problem for many, as a lot of people don't carry cash anymore. Well, I'm about the Dave Ramsey Financial Peace life, so cash is my preferred payment for food expenses. My guess is they've had some negative experiences with customers not picking up their orders, but I don't know.
Here are your options when it comes to ordering:
1. Dine in.
2. Order online (using a card) and your food will be ready when you get there or at the time you designate.
3. Use Grub Hub for delivery.
4. Order at the establishment in order to pay cash. Downside being it may be at least a 25 minute wait.
5. Call in your order (using a card).