As I remembered from the last 20 years I been coming here staff always greets you with a smile, is very kind and helpful.
Our first 4 days this worker Luke looks as if he is upset does not greet you, does not smile, have no customer satisfaction servicing skills. I requested to have our party seated on the left were we have been placed everytime we came to eat. He tells me there is no table, I look in the section on the left there are many tables open. As I leave the restraunt his staff does not even say thank but tells all the other customers leaving after me thank you. Its sad to see the same faces there for many years and you have this one worker that just makes it look bad.
Otherwise the other staffs are smiling, friendly, kind and helpful.