I was very disappointed in this company. I came to them from a referral and, initially, they were great! The person I met with seemed very knowledgeable on what he was talking about. I had a few appointments with another person learning how to reconcile my books. I was told they did QuickBooks training and thought that's what I was supposed to be doing when meeting with the person the times that I did, but she had told me (after I asked about learning about the software since we hadn't done that yet) that they don't offer that in the office, which is the complete opposite of what I was told. I had needed to get an extension for our tax filing and had to email and call a couple of times to make sure they were going to do that for us. I needed the company do reconcile our books for us since I didn't have the time to do it and contacted them multiple times via email and calling inquiring about all my concerns and needs. I never received a response back or anything! After multiple attempts trying to reach 3 different people and getting little to no response back, I left and found someone who could do a much better job, especially with customer service! I was extremely annoyed with the lack of communication this company had and would never recommend them to anyone.