Just recently moved to the area and needed to establish a mailing address with a PO box really quick. I picked this UPS store and really liked the 24 hour access. The employees here are not very personable and seem like they are just collecting a check. Today, I was returning from a trip from out of state and I was rushing to get to the store to pick up some packages because I knew they closed at 4pm. I called the store at 3:58 and told the employee that I was literally 2 minutes away and asked if she could stay 1 extra minute to pick up my packages. She said nope, we're closed. Then she asked if I was dropping off or picking up and I said picking up, she then says "oh yeah, we're closed." I tell her that's lame and not good customer service and she said ok. Horrible, horrible customer service!