Playa Cabana has entered the land of restaurant bliss- the point where you have all the customers you want regardless. Who needs to have pride when you can just have money?
On a recent visit I sat at the un- air conditioned bar. To be fair to the bartender, he was the only one serving the bar and making drinks (rather and necessarily hurriedly) for every last person in the place.
I waited for a very long time to place my order. Once it arrived, it was completely wrong. I waited much longer for the correct order (a 17$ salty shrimp burrito with rubbery shrimp). I was never offered another drink (after finishing an average 12$ sangria). The small six dollar basket of chips were the best thing. After it was all said and done, I was charged for an additional burrito rather than receiving 1/2 of my chips for free or an apology for my trouble. The extra burrito was at least removed from the bill.
Anyway, none of this matters. There are lots of people who will continue to wait too long, pay too much, and settle for less here. If you are one of them, you should at least wait until it is not hot outside, so you won't sweat while you wait. You should also pre-drink so as not to notice the lack of service.