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  • After having my reservation cancelled for New years Eve the day before by a different company, I was in a panic to find a replacement party bus for 30+ people. Thinking it would be impossible, I called around and was actually referred to CLT Express by Silver Fox Limos. Beginning with the woman who answered the phone, it was a wonderful experience. Knowing my request was ridiculous on such a short notice, she was a God send and stated they had a bus available that would accommodate all of our guests. She informed me of the price quotes and explained to me my different bus options. I did think the price was little high but given the day (NYE) and time of reservation (less than 24hours prior), it was to be expected. I received a confirmation email as soon as I got off the phone with her and also received one on the morning of my reservation notifying me that we were a go. Mark was our driver and he was the most professional, kind driver I had ever had. He called to notify my that he was on his way and asked about parking the bus. I asked him to text me when he arrived since it was quite noisy and he did so without any hesitation. He was patient as we all made our way onto the bus and even helped the young ladies as the entered. He dropped us off at our exact location regardless of traffic situations, and made sure we all knew where to find him for our pickup. Throughout the night, Mark kept us up to date, and changed our departure time so we all could get home when we desired. I highly recommend CLT Express for all your transportation needs. I will definitely be using them again.
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