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  • What could be wrong with a Dunkin Donuts? Absolutely nothing but the service. I walked in Sunday morning January 27th to purchase a few donuts and a coffee. The clerk Andrea was rude to me when she got my order wrong and I politely corrected her. No smile or apology. No thank you for your patronage. It was not busy this am and so her behavior cannot be excused. I as a customer am not the enemy. I am the reason you are in business. By the way, it's just donuts Andrea and you should be thankful you have a job. If I were the manager there, I would re-emphasize the importance of customer service. A smile and a thank you are always appreciated.
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