Wow has continually managed to let me down. Every time I think that they've hit a low, WOW, they find a new way piss me off. First off, their prices have climbed through the roof(for basic cable). I don't care if they have to pay to get major league sports, I don't watch sports so I'm paying for something that I don't want. I ended up getting a streaming device for a couple tv's and an antennae for the attic and dropping the cable, keeping only Internet.
That starts a whole separate bitch session. I'm so sick of how often we lose Internet. Last summer it was like rolling blackouts, it's a little less sporadic now but it still happens often. And what do we as paying customers get for all the time we lose Internet and have to start burning up data packages on devices? Not a damn thing.
If you try to get ahold of a human being when you have an issue, Good Luck! I've probably lost a day or 2 of my life if I added up all the time I've waited on hold with this cable company in the last 10 years. I switched to Time Warner once and was the same. We were lured back with a discount that ended up being short lived. The cable companies ALL suck, so I'm just staying here because I know the grass isn't really greener. Something has gotta change.