Wow, my wife and I ate there and it was a complete disaster. First, the person at the door who greeted us didn't seem like she wanted to be there. After sat, we waited about 7 minutes before I had to get up and ask if we were going to be waited on. People looked at me and it was apparent that I had a look of I needed something, but to no avail. When I asked to see the manager, that took several minutes. He offered us free dessert, but I didn't bother ordering any. The service was once we ordered was poor as well.
My buddy and I would go to the one in Scottsdale and it was always a great experience, so I was I excited to bring my wife to the LoLos's experience. When I asked her what she thought afterwards, she said KFC tasted better.