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http://www.openvoc.eu/poi#funnyReviews
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  • Pretty disappointed by the service here and won't be returning. I came here to replace the glass on my iPhone. The guy helping me also said it included a screen protector and advised that if I had that on the screen wouldn't break (I've never broken a screen prior to this and to my luck have now done it twice in just a couple months). I dropped my phone the second time and my phone was shattered. I peeled off the "screen protector" and yep, glass shattered. After talking to a coworker he said that they usually have a warrantee. I called and talked to someone that sounded, well, incompetent. He claimed he couldn't find me in the system. I told him I went there and he checked again, and voila he found me (probably because he didn't look the first time). He said I didn't have any warrantee and they couldn't do anything. They have no idea nor care about customer service or the customer experience. So now I need to find a new place. Suggestions anyone?
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