Ambiance-wise, this place nails it and plays with being quirky, which is awesome in Pittsburgh, where you either have dives or places that try to hard to be what they think a bar must be like in LA or NYC.
However, this can't say the fact that the bartenders have never been friendly, the food odd and the servers seem very disinterested in serving.
To be fair, I've never been there on an event night or upstairs.