All of the other 5 star reviews are totally right! I'm new to waxing, so was nervous. The wonderful women here put me at ease and did a great job. Apparently, it's not expensive for what you get (I wouldn't know as I don't have anywhere else to compare to), but it's not exactly cheap from a grad student's perspective. But, I'm willing to figure out how to get it into my budget if that tells you anything! I would definitely recommend them.