We had dinner here on a Sunday night a few weeks back. Thought we'd try the new place in the neighborhood. Boy were we dissapointed. The service was BAD. The food was actually pretty good. We had a calzone and a meatball wrap, and both were outstanding. However, the poor service killed the experience for us.
One of our entrees was completely forgotten. So, by the time we could flag somebody down (unfortunately longer than it should have been), it took another 15 minutes to get the forgotten food. No apologies even. Manager never came by, and even worse, they still charged us for the dish.
The place was NOT busy when we were there, but our waiter seemed to be overwhelmed. We overheard the manager say to another table that their food was late because the "kitchen staff was watching the NASCAR race in the back".
Despite the good food, we will not be going back. Life is too short to pay for that kind of service.