This was my 1st time here and we decided to celebrate rate my son's 13th birthday. We had a small group, well below the minimum required for a party package. Tried the "Fun pass" for the 5 kids. It was OK, bowling was bowling, they have soon funny animations on the monitors, but nothing special. Had a waitress (Ashley) come by as soon as we got to the lane. I told her we were getting set to start and we'd look over the menu. No one ever came back by. Had the kids line up for laser tag only to be told after they stood for 20 minutes they had to get a ticket with a time to play. 45 minute intervals, too long. Video games are too pricey for what they are. If I am spending that much, I expect the guest experience to be outstanding, which it isn't. I will commend Trevor, he was very pleasant and offered information as I was leaving that I never got upon entering and mentioning it was our first time. Overall I will stick to Dave and Busters or Brunswick, at least they make you and your $$ ($100+) you spend feel welcomed there.