Seriously, How can you go bad with a bagel?
The Line is always long attesting to the deliciousness of the bagel.
Mine Everything w/Butter, Her Everything w/Plain Cream Cheese on the side and never a bad issue.
Occasionally the counter people try too hard to service everyone quickly and take on too much so they do not hear or remember what they should be doing. (ie Cream Cheese on the side becomes cream cheese on the bagel and an oops moment)
Remind Cashier about asking if you need a drink.
Minor things all in all.
But much better than any other bagel place...Nope all about the same.