Bought on groupon when I called in and made a appointment for the next day at 6:00 pm. The not to happy lady on the phone told me that I would have to cancel by 5:15 to not be charged. I called in around 4:30 thinking it would be fine. She informed me I would have to pay 50$ to cancel. On groupon fine print it says 25$? So I canceled calling back to make a new appointment again she tried to tell me by bullying me into thinking I would have to pay another 50. Not knowing the reason I needed to cancel these appointments. I told her this is not your personal number and you can't treat people this way. She changed her tone when I explained to her sometimes people could be sick and this could be there dying wish and told her to be more professional. She gladly changed it with no charger but seeing as how not wanting to teach her again. I just let it go. Clearly this was an awful experience with no reward of going in the air. It's a shame so many people don't appreciate the life and c