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  • I would give zero if I could. The guy working there is surly and arrogant. When I asked if I could get a few donuts without any sugar he scoffed at me and then told me they don't split flavours. What's the big difference? Bottom line, I told him it was my first time at their location outside of the CNE. Whenever I've gone to the cne I have never had any problems getting a few plain ones in my dozen. If it was a cost reduce measure fine I can see why they would want to save a bag. But it wasn't even that because he was going to give me a bag. Fine I ask if he can put sugar into the extra bag, starts getting grouchy. Says "I've already told you this, I don't know what it will take for you to understand, one flavour for a bag. That's why we give you a bag to split it up whatever you like". So I take two donuts out plain and then ask him to put sugar on them. Does it and gives me attitude "you just made me do what I told you we don't do"? Is it just me or am I missing something here? I simply asked if I could have a few plain. I'm not wasting an extra bag or extra toppings on their part so what's the big deal? I think this place has gotten the mentality that they are so good that people have to adhere to their rules. The Customer is not always right even though the customer is the one that is paying them and keeping them in business. Oh and they don't bother labeling your flavours. I got apple and cinnamon and they are very similar in appearence, needless to say the person it was intended for didn't get their whole dozen because we had to taste to figure out which it was. They are cheaper here than the CNE but you get attitude with it. Definitely won't returning to this hell hole. Their reduced hours indicates that it's a matter of time before they shut down because of a lack of business. Not worth the drive. Fool me once shame on you, fool me twice shame on me.
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