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  • My experiences with Applebees have usually been positive or okay. Our visit did not begin well. Our host, a young and effeminate black man, passed us over for a party of young, white and single men. After he seated them, he sat us, two Hispanic women. I guess the host has extracurricular interests in mind rather than doing his job right. Our server, Hispanic as well, was not particularly helpful when it came to my dietary specifications. She acted like the restaurant was doing people like me some kind of favor by being accommodating. The server dedicated more time and service to white customers who were already leaving than us. She wasted our time because the server made us wait several minutes before she came back and took our order. After the iced tea that we ordered finally arrived, we checked out. This brings me to address a serious problem in customer services that some minorities perpetuate against ourselves: treating white customers better than ourselves. Whether this is consciously done or not, it is unacceptable and must stop. One cannot presume that nonwhites are going to leave a bad tip compared to whites because some of us see ourselves as "perpetually poor" and less worthy. When we paid our bill at the front, the host acted flippant and bewildered as to why we left the restaurant. We did not bother to elaborate our reasons because the Applebees staff would be too clueless to get it. Also, The waitress continued with the "we're doing you a favor attitude" just because she shaved us $0.40 from our bill, which was the tax. Wow. I'm supposed to feel grateful.
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