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  • The staff was extremely unhelpful and unfriendly. You would think for a children's place that they could at least hire people who smiled or wanted to be even slightly customer service oriented. There were three staff members at the front and when I asked if they sold water they all looked at each other and one finally spoke up and sighed and said yes. She then walked to the back concession stand completely bothered that I interrupted her. Then, the rock wall was supposed to open at 1:00 and there were about five kids waiting to use it. It was now after 1 and all three staff members were at the front taking selfies and socializing. Two different parents went up to ask about opening the rock wall and they had no sense of urgency to open it. The girl finally came back and didn't smile or even talk to the kids. She has the most sour look on her face. I highly doubt we will ever return.
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