Went tonight around 5:15 for dinner. My husband ordered teriyaki chicken which of course they were out of again. When he asked to speak to a manager about it ( this is the third time in a row it has happened) we were told that there was no manager, they were off today. A woman named Paloma said she could help. She was super rude. My husband said he would have pepper chicken instead so she got it for him. Once we got home we found that she only gave him three small pieces of chicken and the rest was veggies. My walnut shrimp was not crispy.
Sad because this location used to be decent.
UPDATE. I changed my review from 1 to 4 stars due to the manager and his response when we went back to speak with him. His genuine concern and amazing customer service turned this situation around.