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  • Had a great experience with Alex Rankins sales person when I purchased my Sofa as he didnt try and sell me something I didnt want and he listened to my needs . Well I wanted two pieces but space was a issue so I got only the sofa but the next day I did re measuring and figured out a way to fit both so I then tried to add on to the order but when I called the store I was basically ignored by the operator and then lied to on the phone twice ? I was just trying to spend more money with adding on the Linebacker sectional to my purchase ? So I had to drive to Ashleys to place the order and I asked to speak to the Manager Julian Block that I met the prior purchase and he made everything right and then handed me off to Sales rep Danielle Lengyel who worked flawlessly on my purchase and even gave me a Jolly Rancher . They also gave me knowledgeable tips on how to inspect the furniture when it was delivered so all went smoothly on my delivery day and I couldnt be happier for now and I hope the pieces hold there quality for many years to come but I also got the 5 year coverage free . So enclosing if you have ANY issues at all ask for Julian Block the Store Manager because he truly cares and and will make things right if at all possible and he just doesnt blow smoke as he treats you like a valued customer for life and not just a one and done purchase and I will recommend Ashley to all my friends for his quality service alone . I was also impressed with the stores layout , locations and inventory as it flowed wonderfully !
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