Their service is slow....the tellers don't really seem to care and its always kinda stinky in this location...but the reason it gets 3 stars is the PEOPLE WATCHING. The people here are never dull (it usually looks like something out of People of Walmart.com). My favorite was some old dude...and I mean really old...wearing a cap that said SOB...Sexy old bastard. My man commented that he hoped he was that cool when he was old. So if you are in the area and you use Citibank to fulfill your banking needs...pop on in...you won't be disappointed.