I ordered 9 pizzas online for a staff party for work. The website chose this location because it was closest the Cleveland clinic where I work and I wish it hadn't chose this location. We ordered on a Friday for it to be ready on Monday at noon, I get a call on Monday at 10am saying they don't have a delivery driver or enough people to make the pizza and that they need to cancel our order. After complaining and going back and forth the person on the phone finally agreed to make my pizza.
I show up at noon to pick up the pizza and there's a sign in the door saying "Sorry we will be closed until 2pm today." So basically the guy that called me just didn't want to come in to work. We picked up the pizza and our order was right, besides our salad which had croutons on it, and the person we ordered it for is a celiac, so she couldn't even eat it.
This location doesn't even deserve a one star.