We moved into our new home on Friday, 6 July. We've called these guys twice since then...we're so ashamed.
First time was two days after we moved in. Our shower drains stopped working on a Sunday. Being new homeowners and largely un-handy we called ServiceOne. They had someone out to our home within about 2 or 3 hours. The most we'll pay is about $100 thanks to their pre-existing conditions inclusion. You have to pay a little extra for that but it's worth every penny. ServiceOne is the only home warranty company that offers coverage for pre-existing conditions.
The second time was a few days later when my dear husband tried to hook up our new refrigerator. Not good. They were here in less than an hour. This time the most we'll pay is $49.
We highly recommend these guys.
Cheers!