After reading the reviews I cringed when my friends all wanted to come here for lunch today I dragged my feet in there and ordered a turkey sandwich. They must have gotten new employees in there because the women who helped me was very nice and efficient. (Not at all like the ones I had read about) Everyone was pretty happy with their sandwiches. I wouldn't call these the best in Charlotte but pretty average for a Subway. (Hence, the 3 stars)