| rev:text
| - How is this place even in business?!
I brought my car here to have a mechanic look it over. I was told that they will find everything needing repair, and will write up an estimate. I was specifically interested in my a/c unit. It would work well under 85 degrees, but once the temperature outside went above this, my a/c would no longer work. I let them take my beauty in the back, and watched from afar as it was put up on the lift. They were the professionals after all, and would take good care of my car.
I waited in the lobby, and just sort of stood by out of the way. The man who appeared to be the manager (no name tag) was talking to men and they all seemed to be having a fun conversation. This was until I overheard the employee ask one of the men about his line of work. They were both bouncers at a club on the Strip. The next question was 'what was the craziest thing they have ever been a witness to during their job'? I was right there, and became very uncomfortable listening to this. The guys went into very graphic detail about the 'craziest thing' they had seen. I am all for guys talking 'guy talk', but I was in a place of business, and they had my car on the lift. I was not feeling very happy about them having my keys at this point.
I left the lobby, and headed outside while they continued their conversation. After a short time, I was presented with my estimate of repairs. I was shocked at the prices. They were higher than any I have seen in a very long time. Some items did need to be addressed fairly soon, while others just seemed a bit too much. It was as if they wanted to bring my car back to new when it rolled off of the showroom floor. It is an 11 year old car. After all of that, they did not even address my a/c question. Said it was a compressor. I reiterated that it works just fine below 85 degrees, that it has something to do with the outside temperature. This is where I received a blank look. No further suggestions were offered. I took my estimate, and asked to get my car back.
I went outside to wait for my car, and as the employee opened the door to let me get into my car I noticed all of the grease on the inside of my car! I just had my car detailed, and it was spotless when I drove it in for the inspection. I am SO glad that I had an extra floor mat over my expensive ones, otherwise he would have ruined them. There was grease all over the floor. I was furious. Don't they put down paper mats, and take care of people's vehicles? Obviously not here. I went inside and told the manager (again, I am unsure of his title, as he was not wearing a name tag) to look at what had happened. As I was in the lobby, I noticed yet another employee with grease ALL OVER his arms and hands. He was on the phone, in the front lobby like this. No wonder there was grease all over my car, as they apparently don't know how to keep themselves clean. I was so incredibly disappointed with my experience here. I was uncomfortable with the unprofessional atmosphere in the lobby, and then very upset when my very clean car was returned to me with grease everywhere.
This location does not have any respect for your vehicle. Do not bring your car here if you care about it at all.
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