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  • We made a point to eat here, to enjoy the smoked meat sandwich, the ambience, and, truth be told, to compare to Katz's deli on NYC's Lower East side. First thing first - the staff is super friendly! And I don't think it was because we came in after 8 pm. No matter the server's age, young or older, each and every one of them was very nice, chatty and welcoming. Everyone is bi-lingual, and doesn't make you feel inferior if you "ne parles pas Francais". I sacrificed my vegetarian preferences, and ordered the famous smoked meat, along with half and sour pickles, and a side order of French fries, to share. All came very quickly, and I promptly bit into the sizable half of the smoked meat sandwich (aka pastrami), which was served on the freshest rye bread with a droop of mustard. The bread made a better impression on me than the meat: the latter was quite bland, though soft and well cooked. I added more mustard - nope, still not there. I toped it with the English brown sauce - nope, there's just something missing: flavor, spices! I politely finished my half, pressing harder on the half sour pickles and fries. When our very friendly server asked how we enjoyed the meal, my husband honestly told him that it was not as good as the last time he ate there, about two weeks prior. Well, not two minutes went by when a plate of freshly cut pastrami appeared in front of us, with the server saying THIS was the cut we should have had. Of course we had to partake, and, boy oh boy oh boy, THAT was phenomenal! Juicy, flavorful, tasty, melt-in-your-mouth delicious! We polished that off so quickly, he brought more - all at no extra charge, simply to ensure the customers were satisfied with the meal, the service and the experience. The total bill was very reasonable, and,of course, we left a generous tip for the excellent service. So, from the horse's (server's) mouth: if you are not happy with the sandwich you received, speak up and they will replace it, no questions asked. Just do so before you finish the meal, as not every server may be as generous as ours was.
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