When we moved to the neighborhood we saw Fat Willys and just knew it was going to be our new "spot". I really tried to like the place because frankly there's not much to chose from! Sadly, the servers there are always miserable and if anything goes wrong with the food the managers are defensive and are not equip to handle a customer complaint. My husband and I ordered 2 meals to share and after one bite of the wrap my husband said "omg the tortilla tastes like fish". I absolutely hate seafood so this smell is very pungent to me. I took one whiff and felt ill. We told the server something wasn't right with it and the manager came over and argued that there's no way that fish could get on the wrap. Unfortunately for him we have both been in the industry for over 17 years. I could see the whole thing play out in my mind.. Cook cuts up fish for a meal and then rolls up our wrap on the same board. So gross. Another day I ordered a salad that was listed to have 2 different fruits, crutons, cheese and dressing. I literally was served a plate of lettuce and cheese with no dressing and she walked away before I could stop laughing to ask where my salad was?? They ended up being out of all fruit and crutons and I paid full price for lettuce and cheese. I have had some good food here so I give 2 stars. My biggest issue is the unfriendly servers.
Tried it out again. I guess we are gluttons for punishment. Again with an unfriendly bartender. Seems the customers are an annoyance to your wait staff. The burger was pretty good actually but then we decided to try the new cheesecake crumbles dessert. We paid our tab while waiting on the dessert and after 15 mins I asked her to box it because we had to leave and she decided she would just bring it out not boxed. We asked for a box to do it ourselves and as I was boxing it there were approximately 6 full size stale as shit graham crackers with a tablespoon of what appeared to be a cheese flavored pudding with a crap ton of nasty raspberry syrup. We threw it right in the trash. My husband and I continue to leave 20% tips for the staff hoping we can brighten a servers day because it must suck to work there.