This review is long overdue!!! I have been using Jen and her team for years for both business related insurance as well as renters insurance. We recently had to purchase private insurance when my husband left his job and his cobra expired. (I forget the Gals name, sorry) She had a specialist in her office who deals with health insurance who answered all 200 of my questions and was accessible whenever we needed follow up questions. I love that she is a local agent so I can stop in And chat with someone and not try to explain anything over the phone. I have referred several people to her for personal, professional & car insurance. Jen and her team are fantastic!! (And thanks for having all the toys in the office! My 3yr old was happily distracted while filled out paperwork!!)