i went in yesterday to look at a new dishwasher. when i went in i saw justin, one of the sales guys. i told him i only had 5 minutes but wanted to know everything he could tell me about the 2 models i was looking at. he respected my time, he was very very knowledgeable, he didn't try to upsell me, and he didn't pressure me. he gave me all the info, gave me his card, he didn't ask me to give him any info, and he encouraged me to research them at home. i called back later that day and purchased the dishwasher. he was fantastic, highly recommend the staff at spencers. and the prices were very competitive too, i looked 2 different places and it was the best price with delivery, etc. the delivery guy was great too!