I have been greeted after coming through the door even if there was a line and the tellers are very friendly and ask if they have answered all of my questions. I have only been inside a few times.
I regularly use the ATM.
I do like that they have a drive-thru ATM so you don't have to get out of your car and go inside after hours and can drive right on up at any hour and handle a majority of your banking needs right at the ATM. I do most of my banking that way.
I love that it is in a shopping center so it is convenient to handle what I need to at the ATM and then go shopping or grab something to eat right in the same parking lot.