Gabriella cut and blow dried my hair. She did a terrific job. My hair is naturally straight and I asked for long layers on the back and a bit of layering on the sides. The woman who washed my hair gave me a pretty decent scalp massage (of course a longer massage is always welcome), applied hair treatment, and put me under the drier for about 15 min. My hair was soft, silky, and beautifully cut and styled when I walked out of the salon. Definitely, tip generously. The ladies that worked on my hair deserve it. They work hard to make sure you enjoy your experience at Pecorella. (FYI, I had a Groupon)