I stayed here while having my wedding in Charlotte recently. The staff here did such a great job. We asked for a suite and they set us up with one. Unfortunately - it was facing the new nightclub/mall area in downtown charlotte - so till about 3AM we were serenaded with the lovely sounds of techno/dance music. We asked to be moved and the staff totally hooked us up - Thanks Courtney. We got another suite which was bigger for the same rate. The staff totally moved all our stuff. The staff are attentive and friendly. The location is great - right in the heart of uptown Charlotte and an easy ride to the airport.