To highlight from my last experience. Please read below
"It seems like I am here more than I am at my house. Katie and Larry do an awesome job every time I am here. Tonight... Not so much. Didn't know this bartender but apparently the NFL fantasy football draft was more important than the hungry bar guests sitting directly in front of them. One of which included the manager on a laptop. When I asked to order something I was not heard and the bartender left for a smoke break. Hmmm not a good way to end. Went to spend my money somewhere else. I'll wait for Katie and Larry to be here."
The wicked witch is dead.... Kidding... kind of. BUT on the good stuff. Duckworths Management more than made up for the blunder experience. These are great people that want to make sure you are taken care of. As soon as I walked in the door after my review a Kurtis (bar manager) immediately apologized and treated me to a gift card, made sure everything was top notch and has done so every time I have seen him since. Great rebound Duckworths. I shall continue my patronage until the beer ceases to flow. Thanks.