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| - My first review of this place was almost a year ago. Okay, so my friend and I returned to Giuseppe's, thinking we'd give it one more go. Big mistake.
We say outside again, and again, we were the only ones out sitting out there. When we entered we asked if we could sit out, the waitress had to go and ask if we could. Why, who knows, since there was outside seating and it's a nice day. But I digress....
It was 5:30ish and we were both thinking about getting a sandwich. The waitress suggests one of their "express" meals, which are served 4:30 - 6pm. One was a burger and fries for $6.99. Fine. We ask if we can have toppings - lettuce, tomato, onion. Sure no problem, she says. No charge. Burgers don't come with cheese, though. We both said that was fine.
Our meals come out - cheese on the burgers. I bring this up to the waitress. She says, no problem. "I figured since this was your first time (how would she know?) I'd go ahead and add it for you. No charge."
Well.....I'm sure you can guess what happens next. Well, not exactly next. I waited over 20 minutes for a refill on my iced tea and eventually had to go in and find the waitress to ask for a refill, as well as another beer for my friend. Then, oh, another 10 minutes or so for a different girl to bring them out.
Finally, we get our bills and are charged $7.99 for our burgers and fries. Again, we point this out. Waitress acts totally confused: "I don't know how it rang up like this?" Well, her name is on the check, so she rang it up, but whatever. She comes back out and says that she had to charge us for the cheese and oh so sorry. Keep in mind, we didn't ask for cheese. In fact, we asked not to have cheese. Good thing I'm not lactose intolerant. I am, however, incompetent intolerant.
Silver lining: Even though we were the only people sitting outside and there were only a few tables inside, this waitress was still so scatter brained. My bill came to $11.11...I should have received $8.89 in change. She brought me $11. That's the only reason she got a tip, be it a few small tip.
Here's a tip....this place is terrible. The food is fine. But the service is absolutely horrendous and soooo slooooow. It will be a long time before I even consider returning. Owner: please start reading your yelp reviews!
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