My dog has been a guest at Sun Devil a few times and we have been so impressed. The staff is efficient, friendly, and attentive, both to pets and the humans that own them! I appreciate their text messages while we are away, and our family is so, so grateful for the flexibility they provide when our plans change. The information sheet upon checkout is so great as well! During our move our pooch stayed there for many days. We were not prepared for how much we'd miss our furry friend, and we were welcomed to visit her while she boarded. Sun Devil even allowed us access to their fenced activity area to play with her, since our short-term housing didn't allow dogs. We have opted to use the grooming services as well, and this is extremely convenient since she is already there! My only concern is an etiquette issue. I tip the groomer for service, but can not decipher whether it is customary to tip after boarding. This facility is of course very professional and I recognize that the Sun Devil Staff will care for our pets regardless of receiving extra; however if tipping expected I am afraid I was remiss. I researched several tipping guides and only the grooming tip was suggested. We do sincerely appreciate the entire staff. They are absolutely fantastic! Thanks Sun Devil Resort!