I read the reviews of these cupcakes so I decided to try for myself. I went inside and the atmosphere was very blah. No energy at all. The woman comes out and she is so unenthusiastic! I mean most bakeries are happy places. You are usually there for a celebration. So I told the lady today is my birthday and I'm gong to get me some cupcakes. She told me that they don't give out free cupcakes for birthdays! Now I was not expecting anything free at all! That's what I mean by bland. No Happy Birthday at all. So I picked out my cupcakes with little suggestion from her. I chose 2 cupcakes and before I was even out the door she was gone in the back room. The cupcakes were good. But I will probably only go back to them if It's my last resort. Customer service was an epic fail.