Grooming - first time trying their grooming service. I just adopted my dog, and his fur was really matted before. He had been bathed and brushed right after I adopted him but there're still some matted spots left. I was glad to see, after this grooming session, that all those spots have been taken care of, and not to mention his new haircut is super cute! Our groomer is Andre. I really like his work and will probably ask for him next time.
One thing that upset me a little is that I made a 10.30 am appointment but did not get my dog until almost 4 pm...and after I called and actually showed up at the store. I understand that's the downside of sending your dog to a busy salon, but I didn't mean to use the service as a caged daycare...
And a little note, apparently you need to pay the service at Petcos checkout, so it's like a merchandise, no where to put down a tip. I ended up didn't tip him since I didn't have cash on me. Bring cash if you want to tip.
Shop- overall I really prefer this pet shop more that any others. Really friendly and helpful staff and they know what they sell! Also kudos for selling frozen raw food!