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| - If I can give this place less stars i would My Name Is Martin Eduardo Barrera, The Reason Of This Letter is to Share the Following events that took place at Allanza at the lakes 8600 Starboard Drive 89117. The Day I Left these apartment was the best day of my life. I was a Tendent at Allanza at the lakes for less then 6 Months. I Lived in Unit number 2012A and documented everything that happened when i was living here. Let me Start off by saying i had a super high deposit ! I have a 702 Credit Score I don't know exactly what you guys are pulling here. I am 23 years old and will not let you guys take Advantage of that. The lack of respect from the office manager (Crista)."If You don't Clean there's going to be mold" Really? Multiple times has this lady shown signs of disrespect, from rolling her eyes at me, to saying something offensive. I know All These phone calls are Recorded. Everything is old in these apartments, The Tub, The Shower, the Bathroom Sinks, and My Kitchen Faucet Broke like the First Week I was There. The Rust Around The sink is Disgusting, all you guys do at these apartments is paint over the Bathroom sinks and showers. I know that My Unit Was Not Fully Renovated Which is why the Vinyl was never replaced in the master bathroom after the floor caved in. You Guys Have a New Color You Guys Use ! You guys always gave me the run around when it came to something maintenance related. I Don't think my upstairs patio door has ever been able to lock and what did your maintenance do? Bend the door hinge... it was not catching because the door track is loose and the door isn't secure. That was not Fixing the Problem same thing with the bathroom fan you guys would just pop it into place and the next day it would fall out . I don't Know Exactly What The Problem is here at Allanza at the lakes but there's no way that amount of mold could have built up in the little time i had lived there, I have pictures of everything, and a video of the guy that came and fixed it, also the maintenance guy was trying to hide the mold with the garbage bag! This was absolutely disgusting the smell was so strong! Me and my wife would always open the windows because the smell was so strong . i looked it up on google and i thought maybe they were fixing the pluming at the apartment and it might of been a chemical they were using ,But it was not it was black mold! The Plumbing at this place was horrible i would flush the master bathroom at least 3 times before anything would go down. The Bottom of the kitchen cabinets are stained from the previous tenants which shows how you guys clean ... i don't even want to get started on when you guys pulled out the dish washer there's so much trash back there. The dish washer that was never fixed by the way, and only reason i "claimed' that my kitchen stove had roaches inside is because there was! I don't even know where to start honestly, the light bulb from the fridge kept coming out of its place, the fridge would self suck so every time i opened it everything that was on the door would fall out. I never got the The closet doors for one of the guest bedrooms put in, You guys said it would take Up to a Month or more. The other situation with the closet doors you guys can charge me if you wish for 1 door ... not 2 i got pictures of the maintenance guys throwing one away and taking the other one to storage and i confronted him about it. The doors were sitting at the down stairs patio because it was vacant for almost a week if you guys are charging me for anything it should just be 1 and one only because only 1 was thrown away. The previous tenants of 1012A stated something about mold before the situation in my bathroom if i have to get in contact with them i will. This is wrong, everything that went on here was wrong ! I had a toilet sitting in my bathtub for 3 days ! I had to submit a work order for re-installation like i said I really don't know where to start or finish there's endless amounts of problems here at this place even up till today. only sharing the picture i want with you guys !
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