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| - Discount Tire has always been my favorite tire store. And I am talking decades now.
This one is on my way home from work - but there is also another location on my way home from work as well which is almost as good. I went into this one a while back to get a couple of tires for my old car that my son drives. I just didn't want to spend too much money on tires, but I didn't want used tires, either. The guy quoted me a price which was just too much, even though it was the cheapest thing available. I politely said thanks, but I can't really afford that and I will just have to find some used tires for it. He said okay, but hold on a minute. Okay. He comes back with a much lower price. I'm like, wow. Okay, I'll take them.
I didn't know how much lower until I went back a few months later to get a third tire replaced on that car. A different sales associate who looked up the history. Ummm, well, he says, I don't know why he sold you tires at our cost, but okay, I will give you another one at the same price.
I also went in once to get more of the same tires I had purchased earlier in the year. No, I don't usually buy 4 tires at once, lol, I buy 2 here and 2 there. So it was. And also, so it was that they didn't have those tires available, they were sold out and waiting for another shipment of them. The only other tire they had available was more than TWICE the cost of the ones I had bought before. No thanks, I said, I'll just try the other Discount store and see if they have them. He says hold on a minute, just like the first guy I was discussing. Okay. He then states, well: I'll sell you these 2 tires for the same price you bought the other 2 tires at. Are you serious? 80,000 miles tires for the price of 30,000 mile tires? Oh, yes, we're all over that!
They fix your flats for free if they are fixable, even if you have NEVER bought a single tire there. They rotate your tires - yes, for free. You do have to have bought your tires there for that, though.
I have had a few bad things happen at Discount Tire, but they have always made it right. Specifically, my hubcaps went flying off in traffic after I left their shop - they did not put the giant nut back on to hold them in place and they were destroyed. They ordered brand new ones for me.
I took a flat, spare tire in to have it fixed. Instead of fixing it, they gave it to another customer. Oops!! They got me a NEW rim and a NEW tire to replace it. So, everyone makes mistakes, but when they make a mistake, they have always made it right and then some, so I really have no complaints.
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