Don't get in line if you're not ready to order. I did that and got judgmental stares because I'm indecisive need to look at all my options. This place is casual but offers good quality food. The clientele is noticeably different from that of Johnny Rockets and Panda Express (love Panda btw) downstairs. I would stay away from the boring sandwiches. The paninis, pizzas, pastas, entrees, and salads all look great. I enjoyed my mushroom and ricotta pizza. Wasn't wowed by the tomato soup. Prices are Nordstrom prices for "cafe" food.