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| - I really wanted this place to be as awesome as it could be. I was figuring "Arby's, but even better" (I like me some Arby's). Standing inside looking at the menu boards, my mouth was watering. There's a vast selection of great deli classics - reuben, pulled pork, gyro, french dip, philly, and a build-your-own sandwich option. After some hemming and hawing, I selected the philly (minus peppers). My friend ordered the sandwich of the day (chicken) with his choice of bread & cheese. We both ordered french fries.
As I waited for my sandwich, I was informed that getting it without peppers was tough, since it's a "philly topping" and that's how it comes (peppers & onions mixed). Well, the gig was up - all I heard was "philly in a can". I figured I'd stick to the order and pick off the peppers. No worries. When I got the sandwich back to the table, it was a bit of a greasy mess. No utensils provided, so all my work was by hand. The taste was okay, but it fell below expectations. I though the roast beef was an upgrade to the Arby's meats - that's a plus. The cheese was just the basic Arby's cheese sauce used on their beef n' cheddar. The fries were okay. No salt or pepper was available in the seating area, and ketchup was only in packets.
Staff was friendly enough, but all I could see was their disorganization. Either they don't have it together, or they are still working on it. They better figure it out fast.
The prices seem decent until you realize it's all a la carte. So $4.99 for the sandwich, $1.75 for fries, and a drink if you want it (i took the glass of water). You can easily get upward around $9 for your meal - I didn't think it deserved to be in that realm.
This place... this concept... has so much potential. But without a good first impression, it will be hard to get customers to return.
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