Worst customer service ever! We used to come to this location all the time but recently our experience has gone from bad to worse! Third time in a 2 month period that our service, or lack there of, was bad! We are a family of 5 who came in on a Thursday after 6, not greeted and according to the sign, we sat ourselves. There was ample staff at the front register, doing what? I have no idea. After waiting nearly 10 min without even an acknowledgement, we got our menus and were told by the waiter he would be back only to go to the table beside us, who I need to add were seated well after we had been sitting and waiting for someone. He proceeded to get their drink order, brought back their drinks and began taking their food order! This was our third and final time to this establishment...!!! If you are busy it is understandable to wait but customers need to be acknowledged, waited on as a first come first serve basis, and overall made to feel welcome! Very sad!