Crazy busy!
The "take-a-number" system seemed to create chaos and confusion with both the employees and the customers. In a busy and noisy bakery, it can be hard to hear them call out the numbers as they flip the counter. And the employees often seemed to not know how many numbers had been pulled and would guess how far to advance the counter. Beyond the little snags with running out of tickets in the machine the confusion at the counter, Presti's is a great bakery.
The cannolis are out of this world and rival the ones I had in NYC. The cannoli shell was crisp and the filling was smooth and creamy with mini chocolate chips. On the other hand, the hot apple cider wasn't nearly hot enough and lacked the fullness that I expect from spiced beverages: nutmeg, cinnamon, cloves, allspice.