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| - This review is a long time coming...Giant Rustic is just amazing! The food is spot on, the service is always impeccable, and the delivery is speedy, esp for such a fresh and delicious pizza. And I honestly don't usually like pizza, but I LOVE this place. I absolutely love their 'Red, White! & Green' pizza and I like to add their juicy roasted chicken (there is a garlic base, so no tomato sauce...and I personally avoid the sliced tomatoes on it too bc of an allergy, but my bf loves it with them!) I also highly recommend their amazing artichoke dip and chicken wings. Mmmm...it's the best feast around!
I rarely write a review, but Giant Rustic really went above and beyond and deserves great praise. I was sick and exhausted one sad Sunday, but I was so hungry, I picked myself up to get takeout from them. I wanted to try their crustless pizza, but asked to make sure no tomato sauce was used, bc of my allergy. When I got home, they unfortunately made a mistake and added tomato sauce. It was an honest mistake...but I was so ill, hungry, & frustrated, I called them to complain, just so they would make note in my account of my allergy, for future orders. Well, I feel like when you typically call a restaurant and let them know they made a mistake on a takeout order, at best, the manager might say "next time you're in, we'll make it up to you" or try and get me to drive aaaaall the way back to get the order correct. Not Giant Rustic! They were an absolute joy and gave superior customer service by, not only delivering the correct order within minutes to my door (which is pretty awesome bc this is when I was out of the delivery zone), but also giving me a free slice of delicious pie & a nice note that said "Feel better :)". That personal touch really did it for me and I was so pleased that they went out of their way to make their sick & sad customer's day much better. They earned a patron for life with that....hell, I think I'm going to order tonight!
So I highly highly recommend this place! Not only are you going to get an amazing, mouthwatering meal, but you will also get service with a smile & a true appreciation for your business, which is sometimes hard to find nowadays. Thank you GRP!
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