Tonya is an extreamly helpful and knowledgeable professional. I had numerous questions about septic systems and inspections. She answered all of my questions regarding industry standards and inspection techiques. The seller of my property has to pay for the inspection and will use his company of choice. But if I have any problems or do not trust the quality of the inspection, I will be on the phone with Tonya to coordinate Emergency Environmental to come out. She talked with me for over twenty minutes, sharing profesional knowledge for free. Very pleasent experience in such a cut throat world. If I get this house and need septic pumping, inspection or work. I will never go anywhere else. Sincerely - Michael C.