My Real Estate Agent suggested this company when I bought another home in Las Vegas. I had used another company for many years with excellent results. AHG is at the bottom of the pit and if there was a ZERO rating I would use it. Very poor customer service and although I was told that taking the "Elite Coverage" all items would be covered except my pool. Not true. I first had an issue with a toilet leak from the Master bath which caused a lot of damage to the downstairs dining room ceiling and wall by the time it was detected. Since the damage was noticed within 30 days of close of escrow there was no coverage. My upstairs AC was not cooling and apparently needed Freon. Again the gas was not covered although my Agent had been told that everything with the AC units was covered. I have wasted my money on the lousy company and would recommend anyone looking for a home warranty stay far away from this piece of garbage.