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| - This is more like a 3.5 for me. I heard a lot of hype about this place, and have been there a couple of times for dry cleaning and tailoring. The dry cleaning is pretty good, but for alterations, I feel that the work is inconsistent.
The first time I went there, it wasn't that busy. Kim took the measurements and explained to me clearly what to expect and how the work was to be done (shortening suit pant leg and sleeve length). The work came out perfectly (although it is pretty standard work).
The second time I went there, it was a busy time. I was served by Kim and then some younger guy attendant. I'm guessing that due to its popularity, Kim has started to farm out some work, or hired some inexperienced tailors to do most of the actual work, because the work was wonky. I had a dress taken in on the sides, and the stitching was crooked on the bottom. I'm not nitpicky about these things and don't usually do a detailed exam of the garments, but it was very obvious to me. I also had another suit pant altered, and this time, the stitching was obvious from the outside of the pant leg.... Kim said that it's because the material is thin, but I don't think it's substantially thinner than my other suit pant altered there. When I compared the two alteration jobs, there was a pretty obvious difference in the quality of work done.
Dry cleaning - I'm a cheapie when it comes to dry cleaning, and have been to places that crushed my shirt buttons, left the garments stiff and smelling of starch, and failed to remove obvious stains, but my dry cleaning at studio kim didn't contain any of these errors. In addition, they removed some stains from a white jacket that two other dry cleaners were not able to remove. The price is pretty standard for downtown cleaners, so I highly recommend their work!
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