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  • Today I went to pick up a take out! I walked in and I was greeted with a super sweet young server. Ashley, a manager took my order over the phone. I pay, I question my order because it seemed kind of high. The server repeated the order which was completely wrong. It was a pizza when I ordered a salad. The server quickly went into the kitchen to get my salad started. She then went over to Ashley and told her the issue. The MANAGER ASHLEY then quickly got rude and loud basically calling me a liar saying I ordered a pizza. I know what i ordered. (because what I ordered today is what they forgot in my order last week and I've been having a taste for it since last week.) She then (with a nasty attitude) tells the server to reorder the item. The girl came back me and assured me its not my fault. At this point I am uncomfortable and angry. Ask the server to make sure my card is not charged twice (which there are currently 2 transactions pending on my card holding funds)The manager Ashley again yells at server "I told you to reorder it!" The server explains she swiped my card for first transaction. Ashley says it was never charged. Again very rude! to both me and the server. A manager, to talk to employees like this in front of guests is beyond wrong and very bad for business. Her attitude and demeanor were out of control. This young server was mortified by the way Ashley spoke with me and her!!!!
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